Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Jocarde Clothing. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays).
During high-volume periods (launches, promotions, holidays), processing times may be extended.
You will receive a confirmation email once your order is placed and a second email with tracking information once your order has shipped.

If there are any delays or issues with your order, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (United States)

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

International Shipping

Estimated delivery: 7–21 business days
Delivery times may vary depending on customs processing in your country.

Please note that delivery times are estimates and are not guaranteed.

Shipping Carriers

We ship through trusted carriers such as:

USPS
UPS
FedEx

Carrier selection may vary depending on your location and selected shipping option.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

International Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are determined by your country’s customs office.

Jocarde Clothing is not responsible for delays due to customs processing.

Lost, Stolen, or Damaged Packages

Jocarde Clothing is not responsible for:

Lost or stolen packages confirmed as delivered by the carrier
Incorrect shipping addresses provided at checkout

If your package arrives damaged, please contact us within 5 days of delivery at [Insert Email Address] with photos of the damaged item and packaging.